Wayfinding Signage Design

More than just signage, we view 
wayfinding as a set of experiences 
working in concert together to assist 
the user in orienting themselves and 
navigating to a specific destination.

Read “What Is Wayfinding?”

Especially important within the built environment, wayfinding provides visual cues to help guide people to their destinations with ease and comfort. In  addition to signage, our wayfinding design services include architecture, interiors, landscape, art, lighting, and graphics. The  result is a more elegant and effective solution that meets the unique  needs of our clients, their environment, and its users.

Process for Wayfinding Signage and Design Elements

Working in close collaboration with key stakeholders, we act as more than just wayfinding consultants—we are partners.

Our process of crafting a wayfinding design program starts with a careful flow analysis exploring how people move through places in your environment. Following this discovery phase, we design a visual kit of parts that carries the brand voice to match the user’s needs.

Our design process engages the user from varying perspectives to create a comprehensive wayfinding system that serves the community and evolves over time as your users’ needs change.

Take a look at our signage and wayfinding design projects below, or reach out to us today about working together.

Wayfinding Signage Design Projects

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Learn More About Wayfinding Design Strategies

The Wayfinding Profile

It’s much more than signage

All disciplines of design within the built environment must consider wayfinding as a key element of the user experience – planning, architecture, interiors, landscape, and lighting are all impacted by their relationship with wayfinding. Successful wayfinding design takes a multidimensional approach that includes all of the consultants working together with a common vision based on the principles of comfort and ease of navigation. By considering numerous experiential elements collectively, a comprehensive wayfinding strategy can create a seamlessly integrated and intuitive navigation experience for individuals within any environment.

Isometric 3D map artwork for 5th + Broadway in Nashville, TN showing parking levels and tenant locations to orient visitors to the surroundings and help in finding their destination

Human needs translated to space

In Abraham Maslow’s 1943 book A Theory of Human Motivation, he outlines a number of needs that build on each other: physiological needs, food, water, warmth, rest, safety, love and belonging, esteem, and self-actualization.

These can be reinterpreted for the built environment in the form of Certainty, Variety, and Delight. These three key human needs are a guide to developing a suite of elements that people are drawn to instinctively because they satisfy basic human needs that are desired subconsciously.

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Certainty

Maps, Arrows, Labels, Symbols

Certainty deciphers the environment for the user and primarily identifies uses, assists with navigation, and directs traffic. One can let their guard down with the understanding of the environment, and these elements of certainty provide assurance and comfort. All aspects of the wayfinding profile assist in creating certainty for the user.

02 /

Variety

Scale, Color, Pattern, Form

Variety keeps things interesting while providing a functional breakdown of the overall experience into smaller, more intimate experiences. These varying areas denoted by differing elements carry the same DNA origins, but help with the user’s cognitive mapping of an environment.

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Delight

Sculpture, Art, Whimsy, Surprise

Delight is the fun part—it’s the colorful sculpture or mural or unexpected feature where people want to engage and experience on an emotional level. These landmark moments add to the wayfinding experience in subtle, intuitive ways and typically inform the personality of the place through interpretation of various influences such as culture, community, history, and emotion.

Where did the term wayfinding come from?

One can’t discuss wayfinding within the built environment without mentioning Kevin Lynch and The Image of the City where he shared that a city or space can be “classified into five types of elements: paths, edges, districts, nodes, and landmarks.” These elements acting at multiple scales facilitate clear movement throughout a place for vehicles and pedestrians. Wayfinding, which is truly everywhere in the built environment, becomes a critical component of navigation.

Structuring and identifying the environment is a vital ability among all mobile animals.

Read more from Kevin Lynch in our article “What is Wayfinding?”
Paths

“The channels along which the observer customarily, occasionally, or potentially moves. They may be streets, walkways, transit lines, canals, railroads.” These channels provide the framework for wayfinding design as they directly facilitate movement and connections.

Topic series

Articles on Wayfinding Design

01 /

What is Wayfinding?

What is wayfinding? It's a system of elements working together to provide clarity and assistance to people in a built environment. Learn more.

Read article

02 /

What’s Next in Wayfinding?

What is digital wayfinding, and what is its future? Read our guidance and insights from over 25 years of industry experience today.

Read article

03

Three Voices: Conversations on Wayfinding

In the following conversation, Kyle Richter, Cody Clark, and Harry Mark FAIA reflect on their extensive experiences and insights gained as leaders in the field of wayfinding design.

Read article

Wayfinding Signage Markets

RSM Design specializes in creating intuitive wayfinding sign design and solutions for a diverse range of markets, including hospitality, healthcare, mixed-use, residential, and corporate. Essentially any private or public place is within our domain. Leveraging our expertise in developing wayfinding systems, we transform spaces into accessible, engaging, and memorable destinations tailored to each project's unique needs and identity.

What is the difference between signage and wayfinding?

Signage and wayfinding are closely linked but not the same. Signage refers to visual graphics or displays that transmit information for objectives such as identification and safety. Wayfinding, on the other hand, is the process of traversing a physical environment using features like signage, maps, and landmarks to direct people. While signage refers to a variety of visual communication techniques, wayfinding focuses especially on aiding effective navigation inside an area.

RSM Design focuses on research-driven design to create comprehensive and timeless wayfinding systems that enhance the user’s experience and serve the greater good of the community.

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